Does your business rely on a website or application? We look after its operation so you do not have to handle the technical side yourself. We manage projects built by us and by other developers.
Basic gives your website a reliable home. Plus adds ongoing care and incident recovery at no extra charge. AI also intervenes automatically, even at night.
Basic
A home for your website, with a team to look after its infrastructure.
24/7 monitoring and automated intervention, even at night
A fresh backup of your data every hour
Our team is available daily, 08:00–20:00, including weekends
What your plan includes
Swipe the table sideways to compare all plans.
Service
Basic
Plus
AI
Availability checks
10 minutes
1 minute
30 seconds
Automated function checks¹
×Not included
✓Included
✓Included
Monitoring informed by application context
×Not included
×Not included
✓Included
Database backups
Every 24 hours
Every 6 hours
Every hour
Backup history
7 days
14 days
30 days
Server security maintenance
✓Included
✓Included
✓Included
Routine application security updates²
On request
✓Included
✓Included
Application diagnosis and recovery³
CZK 1,500/h excl. VAT
✓Included
✓Included
Human support
Business days, 09:00–17:00
Business days, 09:00–17:00
Daily, 08:00–20:00
Human support response⁴
Next business day
Within 4 business hours
Within 2 support hours
AI diagnosis and recovery
×Not included
×Not included
24/7, critical incident resolution within 10 minutes
¹ We check selected functions, such as adding a product to the cart. Checks and their frequency are configured for each project.
² Routine compatible updates. Major upgrades and code changes are quoted separately.
³ Includes diagnosis and recovery in the managed environment. New features and development changes are not included. Recovery of our server platform is included in every plan.
⁴ Response means taking ownership and assessing the incident, not completing a repair. Automated monitoring runs continuously; human support follows the stated hours (Europe/Prague).
AI
Operations do not stop at five. Neither does AI.
The AI administrator monitors availability, application functions, operational errors and server resource usage. It evaluates these signals together with knowledge of your application to identify both outages and their causes. For supported issues, it can intervene, restore service and deploy a fix — even at night.
Applies to supported critical incidents that can be resolved automatically. AI intervention scope is configured for your application.
Detect the issue
Connects application health, errors and resource usage to detect issues even when the website still responds but one of its functions has stopped working.
Take action
Apply a fix, restart or redeploy within the configured scope.
Verify recovery
Check that service is restored. Escalate issues it cannot resolve to our team.
A few things worth knowing
Who is hosting and application management for?
For businesses that rely on their website or application and want a team to look after its operation. We manage projects we built as well as applications from other developers. For an existing application, we first review its technology and current setup, then agree on how to take over its management.
Why choose us for both development and application management?
We know its code, how it works and the reasons behind its technical decisions. One team handles development and operations with the full project context. When an issue arises or you want to expand the application, you do not have to pass information between your developer and hosting provider.
How does billing work?
Prices are shown per month, excluding VAT. All plans are billed annually only. There is no setup fee.
Are website changes included?
We do not bundle new features, content edits or prepaid development hours into hosting. When you want to extend your website, we agree on the scope and price.
What does 24/7 AI management mean?
The automated administrator resolves supported critical incidents within 10 minutes, at any time without waiting for business hours. This applies to issues that can be resolved automatically within the configured scope. Complex issues are escalated to people; human support on the AI plan is available daily from 08:00 to 20:00.
Let’s find the right home for your website.
Tell us what you run. We will recommend a plan based on what your website actually needs.